Brandi Conger

About

IT Professional by day with freelance graphic and web design experience.

IT Professional & Freelancer.

  • Website: www.wikedawsum.com
  • Location: Texas, USA
  • Email: brandi.conger@gmail.com
  • Freelance: Available

Freelance graphic and web design since 2004.

Skills

Software & Technical Support. Problem Solver with Attention to Detail. Web & Graphic Design. Self-motivated & Fast Learner.

HTML 100%
CSS 70%
PHP 50%
WordPress/CMS 90%
Photoshop 55%
Server Administration 75%
Office 36560%
Microsoft Azure40%
Desktop Administration100%
SQL40%

IT Resume

Dedicated technical support professional currently providing support in a 175+ user environment. Skilled problem-solver able to communicate with users at all levels of technical proficiency. Troubleshoot, resolve and document user help requests for desktop, laptop, mobile, network and peripheral problems.

Sumary

Brandi Conger

Education

Graphic Design & Typography Courses

2002 - 2003
Westwood College, Dallas, TX

Studied basics of graphic design and typography.

General Studies

2000 - 2001

University of Oklahoma, Norman, OK

General studies with major in Aviation.

Professional Experience

IT Supervisor

2018 - Present

Abatix, Mesquite, TX

  • Oversee and assist with Help Desk operations.
  • Migrated company email from Google to Office 365. Maintain Office 365 accounts.
  • Set up Disaster Recovery site in Microsoft Azure.
  • Migrated phone system to Netfortris/Fonality. Administer all user accounts for system.
  • Maintain and update POS software (Prophet21) and database and coordinate any issues with software technical support until ressolved.
  • Maintain and monitor server and network performance.
  • Keep corporate and country wide branch locations functioning properly by overseeing the daily performance and maintenance of desktops and peripherals.

IT Coordinator

2005 - 2018

AACA Parts & Supplies, Mesquite, TX

  • Keep corporate and branch locations functioning properly by overseeing the daily performance and maintenance of desktops and peripherals.
  • Maintain and update POS software (Prophet 21) and database and coordinate any issues with software technical support until resolved.
  • Coordinate installation of Allworx VOIP phone systems and create extensions and users as needed.
  • Help executive staff, salesmen and branch managers be more efficient by creating SQL reports that display pertinent information to their daily operations.
  • Create user accounts in Active Directory and email accounts in Exchange.
  • Report issues with server performance to server support team. Research issues and assist team as needed.

Freelance Portfolio

I have been a freelance web and graphic designer since 2004 and have strong relationships with my clients.

  • All
  • Banners
  • Promotional Material
  • Web Design